abstract |
A system for managing the health care of a plurality of members in a population includes identification of member characteristics of one of the plurality of members, storage of a list of the member characteristics, continuous monitoring for information indicative of a medical event, obtaining information indicative of a medical event, automatic identification of a risk situation based on the member characteristics of the one member and the medical event, generation of a notification to address the risk situation, the notification being associated with a predetermined script to address the identified risk situation. Preferably, the risk situation corresponds to a potential process failure in the delivery of health care to the member. |