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publicationDate 2019-07-25-04:00^^<http://www.w3.org/2001/XMLSchema#date>
publicationNumber US-2019228342-A1
titleOfInvention Systems and methods for automated incident response
abstract Systems and methods for automated incident response are disclosed. In one embodiment, a method for managing response to an incident may include (1) receiving training incident data from a training data source; (2) identifying at plurality of incident-related training keywords in the training data; (3) receiving one of a plurality of tags for each of the plurality of training keywords from a trainer; (4) executing a machine learning process to associate the received tags with the training keywords; (5) receiving incident data related to an incident from an incident data source; (6) identifying a plurality of incident-related keywords in the incident data; (7) automatically tagging the incident-related keyword with one of the plurality of tags; (8) automatically identifying at least one incident pattern from the tags; (9) automatically retrieving a solution for the incident based on similar resolved incidents; and (10) automatically applying the solution to the incident.
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