| Predicate |
Object |
| classificationCPCAdditional |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentcpc/H04M3-42323 |
| classificationCPCInventive |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentcpc/H04M3-5191
http://rdf.ncbi.nlm.nih.gov/pubchem/patentcpc/H04M3-523 |
| classificationIPCAdditional |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentipc/H04M3-42 |
| classificationIPCInventive |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentipc/H04M3-523
http://rdf.ncbi.nlm.nih.gov/pubchem/patentipc/H04M3-51 |
| filingDate |
2001-06-01-04:00^^<http://www.w3.org/2001/XMLSchema#date> |
| inventor |
http://rdf.ncbi.nlm.nih.gov/pubchem/patentinventor/MD5_9107f726e8c6df7ee6a927da4731c824 |
| publicationDate |
2002-12-05-04:00^^<http://www.w3.org/2001/XMLSchema#date> |
| publicationNumber |
US-2002181693-A1 |
| titleOfInvention |
Network-centric self-administered call center with intelligent mobile agent terminals |
| abstract |
A communication processing system includes a network having a number of agent terminals associated therewith and one or more processing elements enabled to support a distributed system deployment protocol. The distributed system deployment protocol is utilized in the system to configure one or more of the agent terminals for communication with customer terminals via the processing element(s) in order to provide designated services. The agent and customer terminals are also preferably enabled in accordance with the protocol such that configuration of these terminals to support and to utilize call center services is implementable without requiring the use of disk-based memory at the terminals. |
| isCitedBy |
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2006167714-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2003054803-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7257218-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2008032679-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2006149571-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-8229454-B1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2005223097-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/WO-2010145440-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-8644475-B1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2004059781-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7983661-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7035923-B1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/CN-103907091-A
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7299286-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-9118574-B1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-9043491-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/WO-2004086739-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-8392609-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2004122901-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2004125941-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7711810-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-2006159239-A1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-8694676-B2
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7139797-B1
http://rdf.ncbi.nlm.nih.gov/pubchem/patent/US-7227937-B1 |
| priorityDate |
2001-06-01-04:00^^<http://www.w3.org/2001/XMLSchema#date> |
| type |
http://data.epo.org/linked-data/def/patent/Publication |