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publicationDate 2020-12-29-04:00^^<http://www.w3.org/2001/XMLSchema#date>
publicationNumber US-10880237-B2
titleOfInvention Methods and systems for ranking messaging bots
abstract Exemplary embodiments relate to techniques for identifying messaging robots, or bots, to surface in response to a request. For example, in order to facilitate increased interaction between a user and a bot, a list of candidate bots that the user is likely to be interested in may be surfaced to the user in response to a search for a bot or a request that a bot perform a particular task. Identifying the bots may be accomplished by generating a list of candidate bots and filtering the list based on filtering metrics. Then, the remaining bots may be ranked based on ranking metrics, and the top bots in the ranking may be returned. In some embodiments, two sets of ranks may calculated: one for retention rate, and another rank for the number of messages sent and received by the bots.
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